Welcome to Knowledge Executive

We empower and enable BPO and CxO Knowledge Leaders. We create and publish global research, surveys and market intelligence backed by consultancy and advisory services for executives of today’s Experience Economy.
  • Consultancy
    Knowledge Executive and Ryan Strategic Advisory jointly offer consultancy through advising, formulating and guiding leadership, organizational and strategy plans.
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  • Commissioned
    Knowledge Executive provides commissioned research services, surveys and studies for global clients based on detailed scoping sessions, project plans...
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  • CxOutsourcers
    CxOutsourcers is a mindshare group and forum for C-level decision-makers to get inside the buyer’s mind with the latest...
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  • BPO Research
    Knowledge Executive and Ryan Strategic Advisory jointly produce market intelligent reports and surveys covering the global BPO market.
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  • CX Research
    Knowledge Executive publishes qualitative and quantitative research reports covering customer experience (CX) investment plans of key vertical industries.
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  • Blog
    View the latest news, blog posts, videos and thought leadership content from Knowledge Executive and partners.
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  • Lead Generation
    Knowledge Executive can use its research reports, content services and media to generate business leads for you.
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About Us

Consult

Our Philosophy

We have over 38 years of combined experience in providing expert BPO and CX advisory and consultancy services for medium to large enterprises. We back these services with forward-looking research, mindshare groups, leadership and ideation thinktank sessions and round tables.

Our research, advisory and consultancy team brings decades of industry expertise in driving BPO, vertical industry and CX strategy. The team ensures that our advisory and consultancy services are unparalleled and distinctive, combining substantiated leading-edge research with the most effective consultancy tools, blueprints and strategy plans available today.

Why Choose Us

Researchers

We publish global surveys and market intelligence for today’s Experience Economy.

Advisors

We have over 38 years experience in providing BPO, vertical industry and CX consultancy.

Influencers

We are a global network of BPO and CX analysts, influencers, writers and researchers.

Networkers

We facilitate CxO and executive mindshare and ideation groups with round tables.

Match Makers

We refer, match-make and connect organizations with best-fit BPO and CX partners, clients and consultants.

Helping organisations just like yours

98

International Researchers

22

Global Surveys

37

Clients Worldwide

24

Advisory Projects

Our Research



Knowledge Executive empowers and enables Knowledge Leaders. We inspire, create and facilitate BPO and Customer Experience (CX) market intelligence and insights for executives of today’s Experience Economy.

Knowledge Executive produces and creates qualitative, quantitative and individualized market intelligence reports, research, surveys and studies covering Business Process Outsourcing (BPO), Contact Centers, CRM and CX. We augment this with commissioned reports for the Automotive, BPO, Banking, Healthcare, Insurance, Retail, Telecom, Tourism and Travel sectors.

Commission us to produced tailor-made BPO and CX qualitative and quantitative research reports for your organization. Appoint us to facilitate specialist investment reports, surveys and feasibility surveys. Consult with us to receive ground-breaking BPO and CX advisory services.