2019 Windsor UK Event
Agenda, Speakers and Panelists

KEYNOTES, PRESENTATIONS AND PANELS COVERING THE FOLLOWING SUBJECT MATTER:
• CX DELIVERY IN THE AGE OF BREXIT
• GLOBAL FRONT OFFICE BPO OMNIBUS SURVEY
• CX BENCHMARKING REPORT INSIGHTS
• UNCODING TOMORROW’S CONTACT CENTRE
• THE CONSUMER OF THE FUTURE
• TRENDS IN CYBERSECURITY
• EUROPE’S EVOLVING OFFSHORE MARKETS
• THE EVOLUTION OF OMNICHANNEL
• EMERGING VERTICALS
• CxO EXECUTIVE ROUND TABLES
• GETTING INTO THE BUYERS MIND