2018-2019 Customer Experience for Insurance Market Intelligence Survey
June 7, 2018
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CxOutsourcers SA Industry Feedback and Insights

R250.00

Join Peter Ryan, Steve Weston (via webinar) and Mark Angus as they unpack and share these insights:
Date:            14th May 2019
Venue:         Intuate Group, 48 Grosvenor Road, Bryanston, Sandton
Time:            16h30 – 18h30
Cost:             Non-Members: R250
Seating is limited and will be booked on a first response system.
Category:
Description
Designed exclusively for the world’s largest and emerging BPOs, CxOutsourcers was jointly hosted by Peter Ryan and Mark Angus and attended by senior executives representing both the supply and demand side of the BPO/Global Business Services community, as well as by 17 of the industry’s most respected analysts, influencers, consultants and observers. The Windsor UK mindshare event generated a great deal of extremely valuable dialogue amongst delegates that gave rise to numerous powerful insights and perspectives about noteworthy industry trends including:
  • 2019 GLOBAL FRONT OFFICE BPO OMNIBUS SURVEY INSIGHTS
  • OFFSHORE & OUTSOURCING PREFERENCES: AUSTRALIA, UK AND US
  • FROST & SULLIVAN: UNCODING TOMORROW’S CONTACT CENTRE
  • TRENDS IN CYBERSECURITY BY OVUM
  • THE EVOLUTION OF OMNICHANNEL BY ORACLE
  • EMERGING VERTICALS

 

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